Managed Services Solutions

A full range of nearshore services

   
   MANAGED SERVICES SOLUTIONS: We create the best customer experience for people
   across the Americas through a managed human cloud, making technology simple and
   business friendly.

 

We provide pre-sales network design and engineering as well as post-sales support and optimization for a variety of original equipment manufacturers (OEMs).

We provide a complete suite of nearshore IT Managed Services, such as remote service monitoring, remote device support, configuration management, and applications monitoring that follow the ITIL framework.

Additionally, we perform software development, software testing and maintenance following a CMMI process improvement approach.

The most recent service added to our extensive list is Application Assurance: an innovative service that proactively guarantees application performance from an end-user perspective. The service is based on cutting edge layer 7 deep packet inspection technology.

Services are performed with a majority of nearshore resources located at centers of excellence in Mexico, Costa Rica and Colombia.