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Be one step ahead of internet outages with our
Wireless Failover Solution.

Highlights Of Our Solution

Protect your Business

Keep connectivity from impacting your sales and always guarantee business continuity.

Hardware as a Service

Implement a fully managed failover solution with cutting-edge wireless devices through an affordable monthly recurring charge (MRC).

Digital Delivery Platform

Cloud-based and agnostic Wireless Network Management Platform that gives real-time visibility of your wireless network health and performance through a single pane of glass.

DIGITAL DELIVERY PLATFORM

A practical online tool where you can view real-time information on SLAs and the performance of your wireless devices. Go deep into data consumption, benefit from pre-configured automatic alerts, and access practical performance reports, all through a single dashboard.

Service Management

• Realtime SLAs
• Current # of Incidents
• ITSM (Jira/Servicenow)

Performance Monitoring
• Device Geolocation
• Inventory
• Network’s Speed
• Speed Anomaly Detection
• Speed Testing on Demand
• Latency / Jitter
Data consumption

• Current/Historic
• Data Usage
• Data Usage in $ – Custom Integration
• Data Reconciliation – Custom Integration (Used vs Billed)

Analytics
• Historic Reports
• Site Scoring
Edge Integrations
• Wireless Routers’ Top Brands
• Access Points’ Top Brands
• Edge Agnostic / Integrations
Micro services
• Pain Points
• Alerts Customization
APIs
• Open and Private APIs
Single Pane of Glass
• Other Platforms Integrations

Integrations already
on our Digital Delivery Platform

Wireless
Routers

Wireless Routers

Access
Points

Access Points

Mobile POS
Systems

Coming Soon

Mobile POS Systems

Coming Soon

ITSM

ITSM

When your wireline networks fail, keep your business running
with our Internet Backup Solution

Support Levels

SMART
MONITORING

• 24/7 proactive system monitoring.
• Multi-platform notification/escalation system.
• Auto-resolve notification alerts.

TIER 1

SERVICE DESK

• 24/7 service desk support on event detection.
• Ticket management.
• Front-line technical support monitoring.
• IT Service Management. Incidents, SRs, Change.

TIER 2

ENGINEERING

• 24/7 technical engineering support for promoted incidents from T1.
• Trend analysis and advanced system administration.
• Network and application, configuration, and troubleshooting.
• Configuration, Testing, and Implementation.

TIER 3

VENDOR

• Premier Engineering Support to escalate issues for appropriate third-party technical support.
• Manage ticket hand-off and verify problem resolution.
• Configuration, Testing, and Implementation.

End to End Wireless Failover Solution

Technical
Support

Equipment Financing
Available

Staging, Kitting
& Installation

Managed
Services

Verticals being served:

About Us


Who We Are


Diversity

Solutions

Managed Services

 

 

WWAN Management (White-Label)

IoT

 

 

 

LinkAmerica Labs

BTO

 

 

 

 

Business Transformation